Shipping

Shipping & Returns:
Your order will be dispatched within 24hours of receiving funds. We do not ship on Sundays.
Your shipping charges will be calculated during checkout prior to the completion of your order.

  •  Regular Airmail
    Normally 7-18 business days,90% of packages are delivered within this time frame but in rare cases delivery can take up to 21 days.
  • Priority air-mail International     (With tracking number, a signature may be required, delivery time 5-10 days     *Priority air-mail International is a safe and quick shipping method. Recommended during COVID-19 crisis, no delays.
  •  Express (EMS) 
    (With online tracking. a signature could be required, delivery time 3-7 days)
  •  Courier Express (DHL)  not available
    (With tracking number, signature required, delivery time 3-7days days)

In case you haven’t received your parcel within 21 business days, do inform us so we can investigate the matter.

Shipping cost
30$ per order using Regular air-mail, 70$ via Priority air-mail International, Express (EMS) is 100$, and shipping via DHL is 95$.

Packaging
All shipments are prepared with the utmost care and delivered in a plain package with no declarations.
Large orders are divided into several shipments to minimize the size of the parcels.

Our success rate
Success rate for delivery is 99%.
However, in the very unlikely event of a seizure, you will receive a seizure letter. Upon presentation of this letter (incl envelope), we will immediately reship your order free of charge.

Guarantee
We guarantee the delivery of the products ordered.

 

We welcome your feedback about shipping times and the quality/price of products.
This is to let us know the timeframe that you received your parcel in and to able us to make the necessary price adjustments.

In the rare case of a non-arrival of an order please wait 21 business days before contacting us about it. If the order has been detained and confiscated by foreign customs please contact us by email and we will reship it.

NOTE: No reship option for San Marino, Montenegro,  Luxembourg.

We do not ship to Libya and Tuvalu.
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